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"I'm so tired of worrying where my kids are - the little ones and the big ones"

KoolTrax™ Lite is a compact, battery operated, discrete tracking device designed specifically for consensual personal tracking, security and assistance.

If your child or loved one wears a KoolTrax™ Lite, you can track their whereabouts in real-time with accuracy down to just 4 metres using your PC and the Internet. Now you can give your kids a little more freedom to grow, while you get a little bit of your life back.

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As seen on TV

We were on BBC2's Something for the Weekend on the 2 September 07.

We've been on the radio, too, listen to our Managing Director explain things on the Chris Evans BBC Radio 2 show (listen (3.3Mb mp3)) and on Radio Five Live (listen (4Mb mp3)).

How does KoolTrax™ Lite work?

KoolTrax™ PC person location GPS tracking system from Blue Tree Services Ltd

You can control KoolTrax™ Lite by installing KoolTrax™ PC software on your Internet connected Windows PC. Enter your name and any others involved.

Then for instance, using online maps, draw a boundary around your garden or street.

Set how you want to be alerted .. by text message or email (as well as on screen) and who should get those alerts.

Charge your KoolTrax™ Lite unit, switch it on.

Get a responsible person to wear it and ask them to wander outside beyond your boundary. You'll be able to watch their progress onscreen and when they cross the boundary you'll receive your alert.

You can set up as many boundaries as you like, and alert as many people as you like in all sorts of combinations.

How it really works

KoolTrax™ Lite is a GPS device (and KoolTrax™ Mobile requires your mobile phone to have GPS). That means they use radio signals from military satellites to discover their position anywhere on earth to within 4 metres. Your in-car SatNav system does the same thing.

Both devices are also connected to the mobile phone network. Assuming your tracking device can get a phone signal, it transmits its location to our server.

The KoolTrax™ PC software on your computer talks over the Internet to our server to get the position of your GPS tracking unit, and then it displays where your person is onscreen for you. We currently use Google Maps (but reserve the right to change that without notice), so you can see the location as a road map, as an archive satellite image, or both.

If you are not familiar with Google Maps, enter your postcode here. By default you see the map view, but there's a button for 'satellite', and 'hybrid'. Some areas have stunning high quality satellite images, some only lower quality, but we think Google will bring high quality to all as soon as it is able.

Just to be clear, these are NOT 'live' satellite images, you will not be able to actually see your client, child, parent or employee walking down the street using this system. These are archive satellite images taken weeks, months or years ago.

We take Google Maps (or an equivalent service) and overlay our symbols to show the location of your GPS tracking units. If you have more KoolTrax™ devices, it can display the location of all of them.

KoolTrax™ hardware trackers use the very latest SiRFstar III GPS chip and the best active GPS aerial, so you get the most accurate position data, and much improved positional fixes when the devices are indoors.

Day to day operation

Schoolkids feel safer with KoolTrax™

Once you've set up your KoolTrax™ PC software and found a way to get your child to wear the KoolTrax™ Lite device, you can pack them off to school and watch progress.

At home on your PC, you get to see where they are on an on-screen map .. in the playground, in a classroom. Maybe even in the head teacher's office.

If you set up a boundary around the school playground and the route to and from school, you'll get an alert if they leave the school. You will be able to see, for instance, if your daughter came straight home.

This is great, too, for school trips or when they are out with friends. It's even good when the rest of the family go out, you can tell where they've been, where they are and when they are making their way home. Tracking them on a ride at Alton Towers might be interesting.

The Blue Tree difference: the problem with mobile phone tracking systems

Our product is very much ahead of the market, and if you are to be safe it's crucial to understand what you are buying. If you've looked around you will have seen mobile tracking devices which locate a mobile phone. You can use that method to locate a KoolTrax™ GPS tracking device too.

But there are two huge problems with mobile phone tracking systems. You have to send a text (perhaps 20p a time) to request the position of the unit. If the target phone is out of signal area, which can happen frequently, what you receive back is either a message to say the phone can't be found, or the approximate location where the phone was last used to make a call or send a text. With Blue Tree Services information is provided real-time not on request. This forms a breadcrumb trail on your screen. If the person happens to go out of reach of a signal, at least you can see where the signal was dropped, when, and which direction they were headed, and as soon as our tracker picks up a signal again, their new location is displayed.

Secondly, what you get back from a mobile phone tracking system almost always gives you a large area to search. A real example of this: "George is within 400 metres of Kings Cross Railway Station". An average car is 4 metres long, so next time you are out and you see a line of parked cars, count a hundred of them. Then think of that as a radius, so think how difficult it would be to find George if he could be 100 cars away in any direction, in any of the buildings. Then imagine you're in a busy shopping centre, airport, or railway station .. exactly the sort of place when you might lose George. When you need to find someone, texting every five minutes and waiting for a text response containing that sort of information isn't very helpful.

The service level of text messaging is also an issue. If you try to send a Happy New Year text at midnight on new year's eve, it's likely to arrive sometime the next afternoon. There is no guarantee that a text message will be sent or responded to in a timely manner.

With a KoolTrax™ GPS tracking device, if SMS alerts don't reach you, you will still be able to track position using KoolTrax™ PC in real-time with normal accuracy of within 4 metres, and you'll also see direction and speed of travel.

Did your daughter come straight home?

What about signal strength and reliability?

GPS devices need to be able to sense the satellites that allow them to discover their position. Traditionally this is more difficult inside a large building or very built-up area, however our use of the best GPS components in both KoolTrax™ hardware devices minimises this.

We show our confidence in a position using a circle. The larger the circle, the lower our confidence, the larger the area to search. This is very rarely more than a few metres.

In the rare event that your KoolTrax™ tracker cannot calculate its position, or cannot transmit it through the mobile phone network, you still have a breadcrumb trail on screen which shows last position and direction of travel. KoolTrax™ trackers are connected live to our server, so as soon as the signal is picked up again, your KoolTrax™ PC software displays it. In this, unusual, situation, what you do know is that the person entered a particular building or poor signal area and hasn't come out. This is in contrast to competing products where you pay to send a text message that would return a "can't find them" message, leaving you to pay to re-send repeatedly.

Our server has an uptime of 99.99%. Occasional essential maintenance is undertaken at the quietest times.

KoolTrax™ devices have intelligent power management, so it reduces the number of times it calculates and sends its position as it runs low on power. We ran one down over two weeks and it continued to work, but was only able to send position data every hour. You can see the unit's power status on your KoolTrax™ PC display, and there is a low battery alert.

Emergency operation

There are two main emergency situations: when the KoolTrax™ Lite wearer presses the alert button, and when the KoolTrax™ Lite exceeds a boundary.

In response, you can monitor the location of the KoolTrax™ Lite unit onscreen and perhaps direct someone on the ground, verbally, using a mobile phone.

If you need to be on the ground yourself or if you are panicked and can't work the software, our emergency operator is here to help. They can see the location of your child. Call them and they will talk you through the process. When you sign up, you'll receive a dedicated emergency phone number that's operational all day every day.

Our 24 hour emergency operator is available to help

KoolTrax™ Lite must have a connection to the mobile network in order for any alert method to work. We currently use Orange to provide mobile services, their coverage map is here. The system is designed as a child location device with the assumption that you are unlikely to let your kids go wandering around unsupervised in the Cairngorms. If you are walking on the hills you would need a phone signal anyway to raise help, our system provides location data as soon as a connection is established, so no watching for a momentary icon on your phone and then being unable to connect for long enough to say .. what .. "I'm stuck somewhere on the south side of Ben Macdhui"? With KoolTrax™ Lite, you can tell the emergency services exactly where your loved one is, regardless of visibility.

In the case of abduction, no system that provides this level of accuracy and speed is yet able to be small enough to escape detection. If your child was wearing KoolTrax™ Lite and an abductor removed it, you would be able to see from the history the exact time the abduction happened.

If the unit isn't detected immediately by an abductor and is taken along with your child, you would gain time and direction data and perhaps fingerprints or other forensic evidence on the unit if it is discarded, and, of course, a discarded unit may be quickly found.

Of course, if the KoolTrax™ Lite isn't discovered by the abductor then your child can be very quickly found.

If you wish, you can hide KoolTrax™ Lite inside, for instance, a teddy bear, coat or bag, but you will need to do that in such a way as to be able to remove it again regularly to charge it. You would need to protect the alarm button from being accidentally pressed, particularly if it's inside a bag with other hard objects.

Car barter

  Teen drivers agree to safe tracking to get car

An interesting application of this technology has been picked up by the press recently. KoolTrax™ Lite provides information about speed of travel, and some astute parents have used this to give them peace of mind and help keep their driving-age children safe.

In this 'deal' the young driver agrees to use KoolTrax™ Lite while driving in return for the parents buying or contributing towards them getting a car. The parents know their offspring is staying safe and within the law, they also know where they are, and at the same time they are providing an incentive (and a reason to give to their mates) why they won't exceed the speed limit.

In this instance an alternative tracking device called KoolTrax™ Mobile might be more appropriate. KoolTrax™ Mobile is software from Blue Tree Services that provides what you need to turn a Windows Mobile 5+ mobile phone with GPS into a personal tracker. If that might help you seal the deal, take a look at our KoolTrax™ Mobile page.

Headlines from BBC News

  • Clinton pledges better Haiti aid
    The new UN aid co-ordinator for Haiti, ex-US President Bill Clinton, admits help has been slow to reach many earthquake survivors. (Sat, 06 Feb 2010 04:28:57 GMT)
  • Four child abduction bids linked
    A fourth attempted child abduction involving a man in a silver car is being linked to three others by police in north Kent. (Fri, 05 Feb 2010 21:19:15 GMT)
  • Haiti warns US case 'distracting'
    Haiti's prime minister says the US missionaries charged with child abduction are overshadowing the needs of earthquake victims. (Fri, 05 Feb 2010 10:36:34 GMT)
  • US missionaries charged in Haiti
    Ten US missionaries are charged with child abduction after allegedly trying to smuggle 33 youngsters out of Haiti. (Fri, 05 Feb 2010 05:58:27 GMT)
  • Alert over child abduction bids
    A children's charity says schools in Kent should inform parents about reports of attempted child abductions. (Thu, 04 Feb 2010 14:27:15 GMT)
  • Charges after car taken with baby
    A man is charged after a car was taken with a baby girl still inside the vehicle just before Christmas. (Wed, 03 Feb 2010 19:18:44 GMT)
  • Carer hid boy in washing machine
    A foster carer who helped a boy escape from a secure unit and hid him from police in a washing machine is jailed. (Fri, 29 Jan 2010 17:57:43 GMT)

How much does a KoolTrax™ tracking device cost?

We have worked hard to provide a service that enables you to budget for the costs involved.

KoolTrax™ Lite is available for rent at £34.99 per calendar month, all normal use included.

Ready to buy? Click here

In unusual circumstances you may incur some additional charges.

You may wish to purchase just one KoolTrax™ device to begin with, and pass it around according to the day's plan. We simply track the KoolTrax™ GPS tracker unit.

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Does it work outside the UK and Ireland?

KoolTrax™ Lite is sold in the UK and Ireland set up to work in your country, but it does work internationally. You can either let us know beforehand and agree to pay the roaming charges from the mobile phone company (plus 10% to cover administration) or buy a local (pay as you go) SIM card at your destination.

KoolTrax™ Mobile software works wherever your phone works.

Wandering girl

How can I cancel?

If you change your mind and wish to cancel a new order, you have a statutory seven days to do so. You must let us know in writing or by email and return the product unopened, uninstalled and at your expense.

KoolTrax™ Lite rental may be cancelled anytime by simply returning the device to us with your account details, get in touch to arrange that. We need the device back to us seven days before your next payment in order to cancel it.

Guarantee

We want you to be completely satisfied with purchase, and we are absolutely sure you will be. You're going to love what we offer, so we want to make sure you get the chance to see what we mean, and feel the product working for you. So we offer an iron clad, no-quibble, fourteen day money back guarantee.

So that's that: if, after fourteen days of use, you're not absolutely happy with the KoolTrax™ PC software on your PC or with your chosen tracking unit or with anything at all that we've provided for whatever reason, just return it to us in its original condition, and we'll refund your money in full. No questions asked. No hard feelings. No problem.

What you will get when you order KoolTrax™ Lite

  KoolTrax™ Lite
A wearable KoolTrax™ Lite unit
A wall charger
A user manual
A KoolTrax™ PC management software CD
Access to our technical support line (business hours only)
History/breadcrumb trail capability
Panic alert button enabled
Boundary inside alert capability
Boundary outside alert capability
Multiple KoolTrax™ PC logins
Multiple contacts for alerts
Multiple groups for alerts
Access to our 24 hour emergency line
International roaming on request

Ready to buy? Click here

KoolTrax™ Lite specifications

What you need

In order to use KoolTrax™ PC software to manage the service and track the position of the person wearing your KoolTrax™ GPS tracking device, you will need an Internet connected Windows PC.

What you are getting

A single KoolTrax™ GPS tracking device gives you:

How to order a KoolTrax™ Lite

Are you ready to give your kids a little more freedom to grow, while giving yourself the reassurance they are safe? KoolTrax™ Lite is in stock now.

KoolTrax™ Lite

Click the 'buy' button below to **rent** a single KoolTrax™ Lite unit through our secure payment pages. If you want more than one, click the button and change the quantity on the next page. If you haven't got a Paypal account you can still pay by credit card, click here to see how.

"Thank you for the information and the software. Tested the Kooltrax lite this evening and it worked first time!" MB, Newcastle-upon-Tyne

If you don't mind a second user system, check in case we have any used GPS trackers.

Rent KoolTrax™ Lite
KoolTrax™ Lite

Rent a KoolTrax™ Lite personal GPS tracker for just £34.99pcm

What you get:

  • a KoolTrax™ Lite GPS tracker unit (pictured) with integral emergency hands-free phone and alarm button
  • data included
  • KoolTrax™ PC software so you can track the unit's location, and
  • a 14 day no-quibble money back guarantee
  • same day dispatch for orders received by 12 noon
  • neck tie

(Note: To rent a KoolTrax™ Lite unit along with other items, place two orders, one for rental items, and another for purchased items).

 

What happens after I've bought?

Software products are immediately downloadable along with instructions for installation. You will require an activation code from us which is dispatched by humans so please allow a business day.

For physical products, we currently try to ship every Tuesday by Parcel Post, so if you order by mid-day on a Tuesday you are likely to receive it next day. If you order on a Wednesday it will be just over a week.

When you receive your parcel, if you have KoolTrax™ hardware units, set them charging.

You will be asked to agree to our terms and conditions and to request the unit be activated. Privacy laws require this step.

Once you've done that, we send you a login code. You install KoolTrax™ PC software on your PC, enter the login, turn on the KoolTrax™ Lite and you will see its position on your screen. Well done, you're tracking!

Set up boundaries using KoolTrax™ PC software by drawing them on an on-screen map, and enter the details of who is to receive alerts, under what circumstances, and by which method (email/SMS).

Next step: enjoy tracking your loved ones and knowing they are safe

Worry less about the people you love, give yourselves the means to be safe. Click here